We do not accept returns on our products. Final Sale Only! All of our plants are shipped in good health and in specialized containers to ensure that they arrive to our customers in good condition. Please see our plant insurance policy for questions regarding refunds or concerns with our products.
While all of our plants are happy and healthy when we ship them to you, we do have insurance to ensure protection on our plants up to 5 days. We have an insurance policy on our plants if you purchase $.50 of insurance per plant if there is an issue with the plant with in 5 days, we will give you a refund or store credit if there is significant proof of a damaged plant (not due to lack of care). Please check out the policy under our products. If there is an issue with the item that was shipped please email us at email@example.com within those 5 days, please include your order number, a photo and a full description of the problem with the product in the correspondence.
We are currently shipping exclusively to California using a USPS priority mail service. We only ship on Mondays, Tuesdays and Wednesdays.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping option.